My Account

All Categories > Using Our Service > My Account

About Our Portal

Creating an account is not required for placing an order. Why have an account?. Once approved, your account will give you the real-time status of your order(s) as well as the status of any traveler's…

Updated 1 month ago

Address Book

How to add a delivery address. 1 Sign inYou will first need to sign into your account > 2 Click on the hamburger icon 3 Click on Shipping 4 Enter your delivery address and click Update. Sign In >

Updated 1 month ago

How do I check the status of my visa?

Overview. Once documents have been submitted to us for processing, you may check the progress of your order via Compass, our online portal. In order to access Compass, you will need to request an acc…

Updated 1 month ago

How to Change Your Passport Info

1 You will first need to sign into your account › 2 Click on the hamburger icon 3 Click on Passport 4 Enter your passport info and click Update

Updated 1 month ago

How to Change Your Password

How to change your password. 1 Sign in You will first need to sign into your account › 2 Click on your name 3 Click on Security Settings 4 Enter your current password then new password and click upda…

Updated 1 month ago

How to add payment information

1 Sign inYou will first need to sign into your account › 2 Click on the hamburger icon 3 Click on Payment 4 Enter your credit card details and click Add Sign In ›

Updated 1 month ago

(opens in a new tab)

My Account

About Our Portal

Address Book

How do I check the status of my visa?

How to Change Your Passport Info

How to Change Your Password

How to add payment information

Contact