How we handle refunds
Once Peninsula Visa submits a travel document request to an issuing authority on your behalf, Peninsula Visa's service fees are non-refundable.
All fees paid to an issuing authority by Peninsula Visa on your behalf are non-refundable. In the event that a visa or passport application is submitted in your behalf and the request is rejected for any reason, Peninsula Visa will, at your request, make an additional attempt to secure the travel document. You will be required to pay any additional fees assessed by the issuing authority.